Introduction
At EnerQuality (referred to as "we," "us," or "our"), we are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and related privacy laws.
1. Definitions
Personal Information: Any information about an identifiable individual.
Contact Information: Information that allows us to contact an individual, including name, address, phone number, and email.
Privacy Officer: The designated individual responsible for ensuring compliance with this Privacy Policy and with PIPEDA.
Contact Information for the Privacy Officer: Name: Rose Benedetto
Title: Managing Director Address: 20 Upjohn Road, Suite 102, Toronto, ON M3B 2V9
Phone number: (416)560-5815
Email: rose@enerquality.ca
2. Principles of Privacy
EnerQuality's privacy practices are founded on the ten principles outlined in PIPEDA:
Accountability: We are responsible for the personal information in our possession
and have designated a Privacy Officer to ensure compliance.
Identifying Purposes: Before or at the time of collection, we will identify the
purposes for which your personal information is collected.
Consent: Personal information is collected only with your consent, which may be
expressed, implied, or given orally. You may withdraw your consent at any time,
subject to legal constraints.
Limiting Collection: We limit our collection of personal information to what is
necessary for the identified purposes.
Limiting Use, Disclosure, and Retention: We will only use or disclose personal
information for the purposes for which it was collected and retain it only as long as
necessary.
Accuracy: We strive to maintain accurate and up-to-date personal information. You
are encouraged to notify us of any corrections.
Safeguards: We implement appropriate security measures to protect personal
information against unauthorized access, loss, or misuse, including secure storage
and restricted access.
Openness: We will inform you about our policies and practices related to the
management of personal information.
Individual Access: Upon your written request, we will provide you with access to
your personal information held by us. We will explain any refusal of access based on
legal restrictions.
Recourse: Complaints about our privacy practices can be directed to our Privacy
Officer. We will investigate complaints and take appropriate measures to address
concerns.
